Help From the Elf Council

The Elf Council oversees elf assignments, maintains official records, and helps families throughout their Festive Friend Elf journey.

Whether you have a question about your elf, need help with an assignment, want to learn more about the Elf Realm, or simply need guidance from the Council, we're happy to help.

If you cannot find the answer you're looking for, you may contact the Council directly at:

ElfCouncil@TheFestiveFriendElves.com

 

Council Services

The Elf Council may be able to assist with:

 

✨ Questions about Festive Friend Elves
✨ Companion Elf guidance
✨ Missing Elf Reports
✨ Official Elf Council letters
✨ Lore and Hidden Village questions
✨ Monthly and Seasonal Elf support

 

ASK THE ELF COUNCIL

Have a question about your elf, the Elf Realm, Companion Elves, monthly elves, or an assignment?

The Elf Council welcomes questions from curious families.

Common questions include:

• Why do elves freeze when seen?
• Can my elf travel with me?
• What happens if my elf gets dirty or needs cleaning?
• Can two children share an elf?
• Why does my friend's elf have different rules?
• How are Companion Elves assigned?

To ask a question, simply email:

ElfCouncil@TheFestiveFriendElves.com

 

THE COUNCIL ARCHIVES

The Council Archives contain official records, lore, and answers to some of the most commonly asked questions about the Festive Friend Elves and the Elf Realm.

Records Currently Being Prepared

  • The History of the Elf Council (Record Being Prepared)
  • How Elf Assignments Work (Record Being Prepared)
  • Understanding Observation Elves (Record Being Prepared)
  • Companion Elf Training Program (Record Being Prepared)
  • Life in the Hidden Village (Record Being Prepared)

 

MISSING ELF REPORTS

Has an elf gone missing? Do not panic. The Elf Council has successfully recovered elves from moving boxes, vacation suitcases, toy bins, laundry baskets, and once from inside a couch. While we cannot guarantee every missing elf can be located, the Council is always willing to investigate.

Common situations include:

  • Lost during a move
  • Left behind while traveling
  • Accidentally donated
  • Misplaced during a family event
  • Carried away by a curious pet

To report a missing elf, please email:

ElfCouncil@TheFestiveFriendElves.com

Include:

  • Your name
  • Your elf's name
  • When the elf was last seen
  • Any details that may assist the Council's investigation

 

Official Letter Requests

The Elf Council occasionally provides official letters to help celebrate important milestones, encourage children through difficult moments, or add a little extra magic to family traditions.

Examples include:

  • Welcome letters for newly assigned elves
  • Encouragement letters
  • Birthday letters
  • Kindness and responsibility reminders
  • Temporary absence explanations
  • Farewell letters for seasonal elves

To request a letter, please email:

ElfCouncil@TheFestiveFriendElves.com

 

A Final Note From the Council

Every Festive Friend Elf assignment is unique. Some elves arrive for a season, some stay for a month, and some appear exactly when they are needed most. No matter their purpose, the Elf Council hopes each assignment brings a little wonder, comfort, and belonging to your family.